When you left for work this morning, you probably grabbed a computer bag, a coffee, maybe even a lunch sack. Even if you work down the hall, you likely have a routine to start your work day. But whether you're walking in to your home office or one at company headquarters, there's one thing you can't forget. Yourself.
Whether we like or not, employees bring their whole selves to work.
We bring our hobbies (my sweet potato casserole won first place in The Ritz-Carlton Thanksgiving cook-off one year), our relationships (ever had a co-worker go through a messy divorce?) and our values. I once had a friend who received a job offer from a company with strong religious ties and she debated heavily whether to take the job. There's a reason we call it human resources.
Earlier this week, we shared an interview with Lily Cua from Aspire about providing employees meaningful company perks. This is all part of a larger effort to improve the work experience, and thus hopefully give employees the warm and fuzzy feeling that makes them want to stick around (there's more to employee retention, but this is part of it). To continue along with this theme, this week's Talent and HR News Weekly Update features some recent news pieces focused on making sure employees are happy (you may have seen one about a few (very) big tech firms providing a certain benefit to boost female retention...) Enjoy!
1) Kip Tindell: How He Created An Employee-First Culture At The Container Store from Forbes
"I spoke to Kip Tindell, who is currently the Chairman & CEO of The Container Store. He was presented with Ernst & Young’s prestigious Entrepreneur of the Year award in 1991 and is a recipient of the National Retail Federation’s 1998 Innovator of the Year Award. In 2006, along with wife Sharon Tindell (Chief Merchandising Officer) and Garrett Boone (Chairman Emeritus), Tindell was inducted into the Retailing Hall of Fame and he is a 2009 Junior Achievement of Dallas Business Hall of Fame inductee."
We hear about the need for training time and time again when working with growing companies. Oftentimes, the company starts out in a "figure it out" mode. As you scale, and add new employees, this mentality is less dependable to ensure high quality for your customers or clients. In this week's Talent and HR News Weekly Roundup, we share some recent articles on the benefits of employee training.
1) 3 Tips for New Employee Orientation at Small Businesses from Blogging 4 Jobs
"Orientation is not just a way to teach new hires about policies and rules. It helps them understand the company’s vision and culture and gives them an opportunity to ask questions—these things are important regardless of the size of your business. Just because you may only have a handful of new hires per year, it does not mean you should skip orientation. Here are a few tips for how you can hold new employee orientation at your small business."
When thinking about "business," what comes to mind first is finance, selling goods and services, advertising...Human Resources is not necessarily at the top of the list. Yet it's a necessary function to keep a business running because no matter what, there are people involved in a business. And not only is it necessary, it's important. Below are some thoughtful pieces around why HR is important to your business.
1) What Organizations Need Now From Human Resources from Forbes
"The job of Human Resources today is to make people and organizations grow, yet it has only marginally evolved since its inception around the end of the nineteenth century. Starting as 'Personnel,' to protect women and girls in industrial environments, it gradually morphed into other realms including employee hiring, firing, attendance, and compensation. Motivation, organizational behavior, and selection assessments were added to the mix in the 1960s and ’70s. Over the last decade or so, the title of H.R. Business Partner – essentially a business-focused H.R. Manager role – was introduced with little impact."
Company culture is the foundation of a company. Every company has a culture even without trying. At its core, it's acceptable behavior in a given environment. What about being intentional about your culture though? Since it is so foundational, thinking about the type of culture you want to create is crucial. Here are some thoughts on creating the best company culture.
1) Company Culture, The Engine that Fuels the Company from Your Own Brand
"A culture can generally be described as the practices and values that are shared by people within a certain group. A company culture, then, is the shared practices and values of the employees within a certain company. The culture within a company is very important because it can really help a company thrive, or break it down. Companies that have good cultures that are lined up with their overall business goals will generally out perform competition. In order to make the most of your own company’s culture, you need to figure out what culture you currently have, what you would like to have, and how you can make changes to improve it."
Have you ever been in a situation where you have said, “I told you so”? Those words include the thrill of being right (I for one live for these moments of being right!). But these words indicate that a person didn’t follow your advice. What good is that? Who cares if you were right, the person didn’t believe you enough to follow your recommended action, which resulted in the unfavorable outcome you predicted.
A mentor of mine shared this advice with me when I told him a story where I ended up being right about what would happen if someone didn’t follow my advice. He said the fault isn’t on the person for not following the advice, but rather on me for not being able to convince the person to take my advice. This really changed my mindset and approach when convincing people to believe me.
There are new technologies popping up every day in the HR space, it's hard to keep track of what's actually worthwhile. This week's talent and HR news weekly roundup features technology trends in HR from a variety of sources. Check them out and let us know what you're seeing out there too.
1) The Hot HR Technology Trends Of 2014 from Forbes
"The Information Services Group III, a leading technology insights, market intelligence and advisory services company, recently conducted the ‘Industry Trends in Human Resources Technology and Service Delivery Survey’. Released in February 2014, the survey presents findings, which, while not surprising, should be top of mind for leaders and talent managers everywhere. The survey points to three benefits companies expect to realize from investments in HR tech (quoting from the report): an improved user and candidate experience, access to ongoing innovation and best practices to support the business, and speed of implementation to increase the value of technology to the organization."
Human Resources is all around us. It's more than just benefits and personnel issues too, and the field has earned a seat at the table in recent years. After all, once the recession hit, the world realized how important jobs really are to a functioning and thriving economy. As the HR function has grown, here are some new trends and thinking in the space.
1) Why It's A 'Glorious Time' To Be in HR from Forbes
"Last month employers in the U.S. added 288,000 jobs. It marked the best five month stretch of job creation since 2008 and the U.S. economy has now officially recovered from the job losses of the last great recession. Of course this is great news for everyone. But there’s one tech industry in particular that particularly benefits when more people are working. Those are the companies that make human resources (HR) software."
They are ubiquitous. Cell phones. 61% of the global population uses mobile phones, and 25% of the population uses smartphones. Providing many different convenient ways of easy communication - through calls, text messages, emails, social media - Adults spend an average of 58 minutes on their mobile phone a day. And that number is much higher for young adults.
Remember that amount of time isn’t at one sitting, so some of this time on a cell phone is inevitably spent at work. Communicating through these channels is more discreet than on your computer screen. A text message is much more inconspicuous than a phone call which can be heard by your cube mates. This technology is convenient, but are cell phones taking away from productivity at work?
Before taking any action and creating policies around cell phone usage, here are a few things to consider:
Summer is usually a time when people are generally happy. The weather is warm, the sun is out longer, and vacations are plentiful. These are all things that boost a person's mood. What if your employer could contribute to a person's happiness too? Here are some excellent articles focusing on employee happiness.
And speaking of vacations, happy 4th of July to our American friends and clients!
1. 6 Tips For Keeping Your Employees Happy from Careerealism
"Managing an office and keeping employees happy is no small task. The truth is, sometimes no matter what you do it’s nearly impossible to make everyone happy at the same time. The key to minimizing employee turnover rate is to make people feel acknowledged and appreciated. As mentioned on Deputy’s blog, being an effective manager is all about communication."
This week we are sharing the latest thinking on "Recruitment Done Right." From long-lasting trends to recruiting leaders, here are some insightful articles on the latest best practices in recruiting.
1) 5 Trends And Buzzwords That Continue To Shape HR from Forbes
"The SHRM annual conference is a fave happening of mine, a collective (and fun-filled) eye opener that helps us all move forward, an atmosphere that’s booming with innovation and global community building. It’s always fun being in the midst of it and meeting new people. For #SHRM14, I’m taking part in a series of HR Influencer panels and events, I’m back again with the blog squad and of course I will be spending quality time meeting with clients, colleagues and friends. And of course….The parties and new and interesting connections await."
We always talk about engagement here at exaqueo. Studies show a correlation between an engaged employee and service, sales, quality, safety, retention, profit and total shareholder returns. So it's not something to be ignored. Yet many companies do. Here is some of the latest thinking on how to engage and re-engage your employees.
1) The Secret To Re-Engaging Employees: It's You from Forbes
"I recently spent time with two individuals in a unique line of work: Employee Engagement Experts, Ron Hirshfeld and Irit Oz. Together they help organizations achieve the seemingly impossible: turning around employee disengagement. Research claims “disengagement” (burnout, boredom, lateness, lackluster performance and workplace conflict) affects as many as 9 in 10 employees. Turning the equation around saves millions of dollars, to the tune of perhaps as much as $50 million for a company of 500 employees. (As I recently noted, Gallup pegs the cost of lost productivity due to absence, illness and stress-related work problems in excess of $350 billion per year nationwide.)"
We often work with companies who are going through a state of change, and I’ve experienced many of these projects during my management consulting days. Organizational change is tricky, and very few companies are successful at it. In fact, a study done by Towers Watson found that only 25% of companies see long-term success from a change. The study cites communication as part of this failure – about two-thirds of senior managers and only about half of middle managers say they receive the messages.
In so many of the projects we work on, it always comes down to communication. And this makes sense – it’s such a part of human relationships. How many times have you found yourself in an argument with a significant other because of a break in communication? Or how many times have you left a meeting and thought you were all on the same page only to find out everyone had very different takeaways?
In honor of launching our new website this week (if you haven't already, poke around and tell us what you think!), we thought it would be appropriate to focus this roundup on the part of the web most relevant to talent and HR: careers sites. This week the roundup features the latest in career site updates and announcements from companies across the country.
1) With New Website, Pep Boys Wants to Attract People Who ‘Put Customers First’ from ERE
"Pep Boys has sent a new career site live, one aimed at attracting people with a customer-service mentality. Pep Boys, which operates in 35 states in the U.S. as well as in Puerto Rico, wants to be known for having great customer service. That effort has been a couple of years in the making."