Where Business Meets Behavior

Earlier in my career, I tried to explain my fascination with work to people. I started working at 14 and had more jobs by 22 than most people have their entire lives. I blame my parents, partly.  They made the mistake of teaching me the value of hard work. What I started to understand–as I moved from lifeguard to customer service representative to telemarketer–that the success of the work we do is based on how we behave and interact with ...

Stop Being Selfish: Doing Good Business Deeds

It’s been a big year for me. Got engaged. Revamped my business plan. Pivoted the business. Got married. Took three weeks off for the first time in 10 years. It’s this kind of year where you realize who people really are. Really.  I tried to ask for  help.  Sometimes it worked. More often, it didn’t. Someone said to me recently: “you’re really good at paying it forward and you’re not so good at promoting yourself.” I’ll admit, I took that ...

College Football is a Brand Business

If you know me, you know that I love (American) football season. I grew up in Philadelphia where I think the hospitals do something to newborns to make them like football.  I did my undergraduate studies at Virginia Tech and it just made my fan status rise. There’s nothing like jumping up and down to Metallica as your team enters the stadium. But people, it’s a business and the 2011 BCS bowl game selections remind us of that more than ...